ENGAGE

Engage with your guest and create a personalise experience for them

ABOUT US

Upswing is a cognitive data driven platform. It proactively gives hotels a holistic view of their guests and their service preferences thereby creating a seamless guest experience.

A team of experienced hospitality & technology professionals, we are here to revolutionalise the hospitality & travel industry with our highly advanced & innovative suite of solutions, that are powered by Artificial Intelligence & Machine Learning.

Combining these technologies, we are helping hoteliers to get most out of their guest data, providing them with the most comprehensive profiles of their guests, connecting hotels directly to guests, eliminating all the intermediaries and more

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OUR SOLUTIONS

guest engagement, hospitality, ai for hotels, guest experience, PMS, Upswing, Aura

RESONATE WITH YOUR GUESTS

It means “a special or distinctive characteristic of a person”. Upswing’s AURA is a data and AI driven dashboard that gives hotel a 360 degree view of their guests which includes their likes, dislikes, preferences, purchase patterns etc.

That’s not all, AURA, characterizes each guest with its scoring engine, notifies the hotel for suggested actions to be taken to provide guest with unmatched service. AURA is ahead of all the conventional solutions present in the market, is self learning and feeds of data from various sources. It is partially hosted on a private or consortium blockchain.

guest engagement, hospitality, ai for hotels, guest experience, PMS, Alvie, Upswing, Innovative Hotel Solution, Guest Solution

YOUR SMART HOTEL BUDDY

It means “An intelligent friend”. ALVIE is Upswing’s AI powered offering to your guests for them to manage every aspect of their reservation and hotel stay.

Upcoming stays, ongoing offers, identity documents, loyalty points, any prerequisites before checking in, guests can manage from ALVIE.

ALVIE is AURA's guest facing counterpart & they communicate with each other seamlessly. Hotel can push notify guests about special curated offers, discounts from Aura to ALVIE, at the same time when guest responds to these, ALVIE notifies AURA. It is hosted on private blockchain.

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BENEFITS OF UPSWING

Manage Booking

Helps guest manage all the aspects of hotel booking

Security & Rewards

Clear understanding and control of data exchange. Incentive to share data with loyalty points exchange etc.

Experience Personalization

Receives world class service & personalized experience from the hotels

FOR GUESTS

FOR HOTELS

Guest Insight, Analytics & Prediction

360° view of guest , actionable insights, automated suggestions helps them to offer a personalized & elevated service

Improve Sales

Inspires guest to book more, Thereby Improve sales, CLV and operational efficiency

Leverage Guest Data & Ensure Privacy

Makes most out of all the guest data without compromising data security & privacy

GUEST EXPERIENCE IN 3 STEP

guest engagement, hospitality, ai for hotels, guest experience, PMS

OUR PHILOSOPHY

We aim to create a revolution in travel & hospitality industry with AI & Blockchain powered immersive solutions.

We help hotels to make most out of their guest data & offer their guests a holistic personalized experience, thereby increasing the brand loyalty, guest experience, revenue & ensure data security

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