Upswing is a cognitive data driven platform. It proactively gives hotels a holistic view of their guests and their service preferences thereby creating a seamless guest experience.
A team of experienced hospitality & technology professionals, we are here to revolutionalise the hospitality & travel industry with our highly advanced & innovative suite of solutions, that are powered by Artificial Intelligence & Machine Learning.
Combining these technologies, we are helping hoteliers to get most out of their guest data, providing them with the most comprehensive profiles of their guests, connecting hotels directly to guests, eliminating all the intermediaries and more
RESONATE WITH YOUR GUESTS
It means “a special or distinctive characteristic of a person”. Upswing’s AURA is a data and AI driven dashboard that gives hotel a 360 degree view of their guests which includes their likes, dislikes, preferences, purchase patterns etc.
That’s not all, AURA, characterizes each guest with its scoring engine, notifies the hotel for suggested actions to be taken to provide guest with unmatched service. AURA is ahead of all the conventional solutions present in the market, is self learning and feeds of data from various sources. It is partially hosted on a private or consortium blockchain.
YOUR SMART HOTEL BUDDY
It means “An intelligent friend”. ALVIE is Upswing’s AI powered offering to your guests for them to manage every aspect of their reservation and hotel stay.
Upcoming stays, ongoing offers, identity documents, loyalty points, any prerequisites before checking in, guests can manage from ALVIE.
ALVIE is AURA's guest facing counterpart & they communicate with each other seamlessly. Hotel can push notify guests about special curated offers, discounts from Aura to ALVIE, at the same time when guest responds to these, ALVIE notifies AURA. It is hosted on private blockchain.
BENEFITS OF UPSWING
Helps guest manage all the aspects of hotel booking
Security & Rewards
Clear understanding and control of data exchange. Incentive to share data with loyalty points exchange etc.
Receives world class service & personalized experience from the hotels
Guest Insight, Analytics & Prediction
360° view of guest , actionable insights, automated suggestions helps them to offer a personalized & elevated service
Inspires guest to book more, Thereby Improve sales, CLV and operational efficiency
Leverage Guest Data & Ensure Privacy
Makes most out of all the guest data without compromising data security & privacy
GUEST EXPERIENCE IN 3 STEP
We aim to create a revolution in travel & hospitality industry with AI & Blockchain powered immersive solutions.
We help hotels to make most out of their guest data & offer their guests a holistic personalized experience, thereby increasing the brand loyalty, guest experience, revenue & ensure data security